Auto Finance & Lending · Auckland, New Zealand

Go Waka Car Finance

Full CRM and automation system for an 8-lender consumer finance brand

A complete GoHighLevel ecosystem — 12 published workflows, dual pipelines, native Facebook Lead Ads, multi-lender routing, automated document collection, and a live operations dashboard. 100% native GHL — no Zapier, no ManyChat, no recurring tool costs.

  • GoHighLevel
  • 12 Workflows
  • Dual Pipeline
  • Live April 2026

Live & operational — April 2026

1,600+

Contacts unified into one source of truth

3,520+

Automated workflow executions in the first month

214+

Applications tracked across 8 lenders

The challenge

What wasn't working

  • Leads from Facebook and the website arrived in separate places. Reps manually checked Business Manager and inboxes. Leads slipped through with no follow-up.
  • No immediate SMS or email response to new leads. Average first-contact time was measured in hours, sometimes days — and in consumer finance that directly kills conversion.
  • Documents were chased manually via WhatsApp with no tracking of what was sent, what was missing, or how long a file had been waiting.
  • Submissions to up to 8 different lenders were tracked from memory and spreadsheets, with no pipeline, no task system, and no escalation logic.

The solution

What we built

01

Speed-to-Lead Engine

First-contact time slashed from days to seconds. Every Facebook lead now receives an automated SMS and email instantly, with a call task assigned within the hour.

02

Automated Document Harvesting

Self-correcting follow-up loop that nudges clients for documents at set intervals and moves the lead the moment they confirm via the form — no staff input required.

03

Intelligent Lender Routing

Tag-based logic system managing sequential submissions across Finance Now, Max Money, CTS Finance, Heart Land, Link Finance, Better Finance, Avanti, and HTF — with automatic pivots and 3-day / 20-day escalation alerts.

04

Operational Command Center

Live 8-widget GHL dashboard giving management 100% visibility into lead sources, pipeline stage distribution, team task load, and lender performance.

The results

What changed

  • 100% lead capture — every inbound from every source unified into one pipeline
  • 325 real-time admin notifications sent — zero leakage
  • 12 published workflows, all live and modular
  • 98.9% email delivery, 22.39% open rate on broadcast campaigns
MetricBeforeAfter
First response timeHours / daysSeconds
Document follow-upManual WhatsApp + callsFully automated
Lender trackingMemory + spreadsheetLive dual pipeline
Escalation alertsNever3-day + 20-day automated
Admin lead visibilityNone325 real-time notifications
ReportingManualLive 8-widget dashboard
"BurkyFlow didn't just organize our leads; they gave us an automated infrastructure that scales with us. We went from guessing our numbers to seeing them live, every single day."
Go Waka Car Finance